The problem
Mr. Fox loves his home in Kinston, NC. His kitchen floor was unlevel and seemed to be getting worse, and he noticed cracks on the exterior brick walls. He also noticed a musty smell in the home, most likely coming up from the crawl space. In June of 2026, he decided to get Southeast Foundation & Crawls Space Repair to evaluate the issues. We found that the foundation was settling and causing his walls to crack. Upon receiving a free estimate for solutions, Mr. Fox decided it was time to get his crawlspace and foundation fixed before the issues got worse, resulting in a more costly and time-consuming fix.
Over time, a home’s foundation can gradually move or settle due to the soil beneath expanding and contracting. This can cause serious structural damage such as bowed walls, cracks in the walls, plumbing issues, and uneven floors. These problems can be expensive to repair if not fixed and can lower property value. Serious foundation problems become a safety concern if the stability of the building gets too weakened. The walls and floors can collapse because the foundation can no longer support the structure.
The Solution
Our solution was to install helical piers, which are large steel screws that are driven deep into the ground to stabilize and support the structure of the home by transferring the building’s weight to stronger soil. This attachment to stronger soil prevents further movement of the foundation over time.
We dug the soil around the area of the home that has settled to expose the bottom of the foundation. Foundation brackets are fastened to the bottom of the foundation. The helical pier is then screwed into the ground and attached to the foundation bracket. Hydraulic jacks are then placed on top of the foundation brackets, and the force push the bracket upward, lifting the foundation to a level position. Once level, the brackets are bolted to the helical pier, and the hydraulic jacks are removed.
To fix the uneven kitchen floor, we installed two 10 ft supplemental beams, and one 8 ft beam under the crawlspace. This lifted the floor to a level position and provided extra structural support for all the floors in the home.
We also installed:
- 1400 sqft Encapsulation with 20 mil Clean space liner & drainage matting
- Condensation pump
- SaniDry Sedona Dehumidifier
- Custom crawl space door
- 2 10 ft supplemental bean and 1 8 ft supplemental beam
This encapsulation instalment will protect Mr. Fox’s home from moisture and humidity, eliminating mold, mildew, corrosion, pest damage, and wood rot.
The process took only 2 days, and Mr. Fox is happy to know his home is permanently protected from further damage and is highly satisfied with the solutions we provided.
You don't have to solve the problem alone! At Southeast Foundation and Crawl Space Repair, we have a team of expert in-house foundation contractors, along with our partner engineers that are here to help you identify and solve your issues with warrantied products and services. We provide free, no-obligation foundation repair quotes throughout our North Carolina service area. Call or e-mail us today to setup your foundation inspection!
Advantages Of Foundation Supportworks Helical Piers:
Year-Round Installation
Fast, Effective Installation
Stabilize Light Structures Like Decks Or Concrete Stairs
Can Help Lift Settled Foundations Back To Original Level
25-Year Manufacturer's Warranty
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